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Brian
Walker

The Retail Doctor

Profile

Brian Walker is one of Australia’s foremost retail strategists and the Founder and CEO of Retail Doctor Group. Recognised internationally as the “Fit for Business™” strategist, Brian is a trusted advisor to some of the world’s best-known retail and franchise brands.

With more than 20 years in senior management roles across organisations including The Athlete’s Foot, Westfield, Optus, Angus & Coote, KFC and Woolworths, Brian brings unmatched expertise in guiding retailers through change and transformation. Since establishing Retail Doctor Group in 2005, he has led strategy and growth programs for clients such as Optus, National Australia Bank, Global Brands Group and other leading retail and service organisations across Australasia and Asia.

Brian’s thought leadership is widely recognised. He is a columnist for Inside Retail and Smart Company, contributes regularly to leading publications including BRW, AFR and the Sydney Morning Herald, and is a sought-after media commentator featured on ABC, Channel 9 News and Channel 7. He also hosts the award-winning Future of Retail podcast, ranked among Australia’s top 15 retail podcasts.

His achievements have been acknowledged with major awards including the International Retail Leadership Award from the Asian Retail Congress, the Australian Institute of Management National Scholarship, and recognition as a Top Voice for Retail on LinkedIn. He has been named in Vend’s Top 100 Global Retail Minds and Top 50 Retail Influencers, as well as a finalist for the National Retail Association’s Outstanding Contribution to the Industry.

As a Keynote Speaker, Brian delivers practical, engaging and outcomes-driven insights on the future of retail, business fitness and customer excellence. His sessions equip audiences with strategies to adapt, innovate and thrive in an evolving marketplace.

Expertise
Talking Points

The Future of AI in Retail: Unveiling AI's Revolutionary Role in Retail

Delve into cutting-edge innovations, from personalised customer experiences to predictive analytics, shaping the industry's landscape. Discover how AI is revolutionising retail, driving growth and redefining customer engagement in the digital era.

This topic is suitable for all audiences:
Internal talks to senior executives, industry stakeholders, boards, senior suppliers, and those generally interested in the role AI has to play in the future of retail.

Ideal audiences include:
Retail CEOs, retail suppliers, shop and retail design architects, digital retail designers, all industry groups, organisations and international conferences.

Innovation and Global Retail Trends: Global Best Practice and Case Studies

Who is the best of breed globally and domestically? From London to Shanghai, join Brian Walker on a trip around the globe in his most popular Keynote presentation looking at global retail trends.

Exploring the topics of innovation and leadership, this engaging and energetic interactive presentation has wowed hundreds of audiences around the world.

This topic is suitable for all audiences:
Internal talks to boards, senior executives, industry stakeholders, senior suppliers, and those generally interested in what the future holds.

Ideal audiences include:
Retail CEOs, retail suppliers, shop and retail design architects, digital retail designers, all industry groups, organisations and international conferences.

The Future of Retail: Omnichannel, Insights, and Retail Strategy

The future is now. What does tomorrow look like? Brian Walker can tell you. Using over 20 years of experience in the retail sector, and drawing on experiences from around the world, Brian leaves audiences inspired and excited as he talks about embracing change and the future of omnichannel in retail.

This topic is suitable for a range of public speaking events:
In-house talks to boards, industry stakeholders, senior executives, senior suppliers, retail franchisees and private company conferences, as well as industry groups, organisations and international conferences.

Steps to Business Fitness™: Be Inspired by the Best with our Proprietary Framework

Looking to grow your business results?
In this practical and informative presentation, Brian takes audiences on a journey along his proprietary and proven Steps to Business Fitness™, leaving all audience members with key takeaways to instantly implement after the session.

Steps include:
Strategy Sensor™ | Brand Aid™ | Visual Impact | Customer Connection | Effective People | Category Cardio™ | Fiscal Physical™ | Performance Pulse™ | Omnichannel Excellence

These topics are ideal for:
Franchise conferences, shopping centres and FMCG conferences, as well as individuals from around the world seeking to grow their retail results today.
Media
Feedback
If you want your attendees to be educated, excited and Fit for Business then go no further than Brian Walker. Leading Edge Group

Brian had our audience captivated, engaged, thinking and enthused. Be warned however, as he was a pretty hard act to follow!

BP Solar

Brian (The Retail Doctor) KNOWS retail. He is our ’go-to’ guy and subject matter expert.

Telstra
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